Question 1

Can I move to a paid plan later?

Accepted Answer

Yes. The current public offer is free beta access for one store. As commercial tiers are activated, existing beta users will receive migration guidance before any billing change takes effect.

Question 2

What happens if I exceed the beta rate limit?

Accepted Answer

Requests over the beta limit receive an HTTP 429 response. If you need more throughput or multi-store access, contact us to review an early rollout path.

Question 3

Is beta access really free?

Accepted Answer

Yes. Current beta access is free for one store and does not require a credit card. The goal is to validate traffic, trust, and operational fit before paid rollout.

Question 4

Are annual billing and paid tiers active now?

Accepted Answer

No. Paid tiers are not publicly active on this page today. Commercial packaging is being finalized and will be introduced once the rollout is operationally ready.

Question 5

What kind of support is available during beta?

Accepted Answer

Beta users can request onboarding guidance and rollout support through the contact team. Priority support, SLAs, and custom commercial terms are discussed separately for larger deployments.

Question 6

Does Trusteed take a cut of store sales today?

Accepted Answer

The current public beta is focused on validating the channel, not on enforcing a public per-transaction pricing model. Buyers still pay on the merchant's own platform, and any commercial terms are agreed explicitly during rollout planning.

Free beta access, clear rollout path

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Pricing FAQ