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Use cases

What can go wrong when an agent reaches your checkout.

An agent can order too much, buy at an expired price or get blocked with no explanation. These are the moments where it gets decided, and the proof left of each decision.

Each case states what works today, in what mode and with what limit. Where there is nothing yet, we say so.

Scope: Trusteed does not charge or process payments, does not sell on your behalf and does not replace your records or legal obligations. See full limits

Where it gets decided

All these cases happen at the same point: before execution.

What changes from one case to another is which signal is missing or which limit is crossed, not the moment it is checked.

Control before executing

The decision happens before the order reaches payment.

pilot

Limit amount and quantities

The agent asked for twelve units and you authorised two. The check happens before checkout.

See scenario
pilot

Restrict categories and permissions

Not your whole catalogue should be available for an autonomous purchase.

See scenario
pilot

Require human approval

Only the operations that need it are paused. The rest continue with no added friction.

See scenario
pilot

Stop the channel now

You close the agentic checkout without touching the human one. Your customers keep buying.

See scenario

Check the real state

A correct mandate does not prevent an incorrect order if the state changed.

by integration

Detect stale price or stock

The agent closed the cart with conditions that no longer exist in your system.

See scenario
by integration

Reconfirm when conditions change

If the data the agent carried has expired, confirmation is requested again instead of buying at old prices.

See scenario

Show what happened

Evidence is prepared before somebody asks for it, not after.

signed on ALLOW

Explain a decision

Which rule, which state and which mandate were evaluated. Verifiable outside Trusteed.

See scenario
looking for a pilot merchant

Verify delivery of a paid service

The payment record proves it was charged, not that the service was delivered.

Talk about the pilot
looking for a payment provider

Prepare dispute evidence

What is missing from the pack and in what format your payment provider accepts it.

Take part in the design

Explore future capabilities

Where the platform is heading. None of this can be contracted yet.

exploration

Cross-protocol revocation

So a block does not stay isolated in a single protocol.

See coverage
research

Several protocols combined

Checking how they behave when used together.

See coverage
not available

Regulated operations

Sector and country still to be chosen. Not an offer yet.

See compliance
Start with the moment that worries you

Each scenario, with its state and its link.

You can send the one for the problem that affects you directly, with the real state of that capability in plain sight.

Use cases — what can go wrong when an agent reaches your checkout